The information contained in this post is not to be relied upon.

Look for shops that test and offer guarantees.For valued tenants or premium units: New appliances might be worth the investment for their reliability and long-term durability.Ultimately, your decision depends on your goals.

Narrow your focus, stop buying properties, and figure out what you actually know really well rather than letting FOMO, spreadsheet calculations on faulty pro formas, and advice of strangers on the internet influence your investment decisions. 

Do they use pen and paper to record this information or do they have some sort of software to manage it? 

You just added another crumb of information which can mean anything

Thanks, Joel, for the information!

Here are a few suggestions on how you can maximize the wealth of information available: Check out the blogs and podcasts, or take advantage of the search feature (magnifying glass).

The information contained in this post is not to be relied upon.

Lots of good stories and great information on there. 

Lots of information and great connections here.