From fluctuating interest rates to evolving buyer demand, navigating today’s market requires flexibility and strategy.Are you seeing more opportunities in flips, rentals, or commercial properties?

You can often get better rates with a national lender, but the customer service is non-existent, communication probably sucks, they may ask for the same documents multiple times, etc.

All interest rates and payment plans are custom made to work for both parties therefor creating a win win scenario.As far as partnering with the banks goes.

I personally invest in Detroit and have built a solid process to help others navigate the market, from sourcing deals to property management.If you’re interested, I’m happy to share more about what we do and how we can help.

So onto the deal and how to navigate it. 

I will assume positive intent here that this is not the experience you intend for your customers.

It’s humiliating to call customer service who has no idea what is going on and can’t quite transfer you to property manager.

Several factors indicate the company is not that concerned about efficiency or ease of customer process: the website, a process that seemed to focus on one issue at a time instead of all issues at once, and consistently poor communications and lack of common sense from the loan analyst we were assigned.It started off very well with the initial point of contact, Austin Lornson, who did a fine job of explaining the general refinancing process, responding quickly and thoroughly to our questions.

If you’re open to it, I’d be thrilled to buy you a coffee and hear your story.Whether you specialize in residential, commercial, wholesaling, or anything in between, your insights would mean a lot to me as I navigate this journey.Please feel free to reply here or shoot me a message if you’re interested.

(We are working on a generalized survey to collect info on our buyers/potential buyers so we can make sure we understand who our customers are while trying to dial in their preferences and patterns.)You are doing great things.