Tenants taking ownership leads to better care and benefits both parties.Prompt Resolutions: By promptly addressing common maintenance issues, tenants can prevent minor problems from becoming serious and costly.

This conversation was prompted when I asked the lender (who explicitly works with investors) "what the biggest mistake is that new investors make?"

Prompt and clear communication can indicate their level of responsibility and respect for the rental property.

If the issues were handled promptly and accordingly, I don't necessarily see a problem here.

Hey @Rick Turman - I hold property in a residential flood zone.About 18 months ago there was a flood, I have basic flood insurance and was promptly cut a check to cover the damages incurred, and then some.In my experience, it is not that big of a deal as long as you have a decent insurer.It is an added cost, but a necessary one at that.Best of luck!

You just need to call the customer support number and follow the voice prompts to get to the person who handles policy loans.1.

It should be about how you deal with the issues and the sad part is my negative review and word of mouth could have been avoided if they just resolved the issues promptly or at all. 

Thank you all for your prompt and thought-provoking responses. 

They will prioritize addressing all requests and questions promptly and effectively, striving to exceed your expectations at every turn.

I did tidy up my message using AI but that being said, I did include prompts on FHA, down payment and the like.