"; b) commit to promptly fixing or setting a schedule for those items the mediator/judge deems valid for rent escrow; then c) follow through timely on anything you agreed to.

The tenant has requested a prompt refund or statement and knows the state laws.

It seems to me the biggest factors prompting a desire for property management are: those that aren't handy, number of units, age (I imagine I will have a PM when I'm older and tired and can't crawl through the attic anymore :), out of state investors, and those who own properties in less nice areas.  

So potential tenants find the listing on some site, then they call the number and are prompted to enter in the street address.  

He will call you back promptly and take care of all your needs.

I called in a favor to a local family friend that promptly came over and fixed it.- They tore a hole in a yet-to-be-used custom Whale pillow, but didn't tell us.

Me personally in the last case I would just eat the cost and promptly move on.

From the website, "To qualify, you must submit 1 or more deals per month for 90 days and if you don't make at least $8,700, we will promptly refund your $1,000 deposit.

You we be prompted to pay a lump sum into your first mortgage on the first month probably between $2500 and $5000.00.

@Dave DeMarinis I’ve used Xavier Soto with Soto Brothers Lawn Carney before in the past while I was between tenants and he is very fairly priced, prompt, and consistent.