However, as an exit strategy, I am going to refi if I cannot sell the home in a timely fashion and pull my $ back out so I can do it all over again.   

We selected the Encinitas and Leucadia area of North San Diego County (Aerial photo above) because, first and foremost we live in San Diego (Americas Finest City), and secondly because of its old fashioned traditional funkiness, fabulous surf breaks and fantastically friendly beach people and surf culture; a true breed unto themselves.

I like them because of their very old fashion customer service. 

Seems a little old fashioned and was wondering what other options were out there, such as direct deposit?

Think of the real estate market as you would the fashion world.

My wife wants to just give them their entire deposit back and be done with these folks (who have been fairly unpleasant) -- and she also worries they could try to "retaliate" in some fashion.

They structure the loans to comply with Sharia law but charge you in a different fashion for the loan.  

@Jay Hinrichs has a great bit of advice there, as I have two emails and I use them in the same fashion when I know I am being lead captured, but want to take a peek inside something.

When purchasing a property in this fashion, there a few things to take into consideration insurance wise.

that allows me to get voicemails sent to my email and a few other bells & whistles, but there is a free level too where the "box" works like an old-fashioned answering machine or you can retrieve messages by phone.