Upon arrival I noticed the curb appeal and thought it was overdone (of course, I initially didn't say anything to the owner).

You could explore a private note sale but without hard collateral it could be difficult and would come with a discounted buy out.

Also, I would love to hear from you privately about how things are going for you.

Investment Info:Single-family residence private money loan investment.

They require 48-72 hours notice to schedule anything onsite so we've been waiting 2 weeks now for a Section 8 initial inspection date to be scheduled by them.

Private Money vs Hard Money:Primate money is negotiable.

I have yet to have a guest ask for a refill or mention the quality (I tried to pick a nice-looking, not-too-expensive brand).Be careful with the scents -- I had a run of people pulling out and hiding the scents and one or two people complained that they were scent-sensitive in private notes. 

Great replies here, and thank you for sharing examples of what you have or have not done as a private landlord.I do think there is a time and place to offer concessions, just not for people like you and me that are owning/managing portfolios smaller than an apartment complex with 100's of units.

I noticed some of the reviewers mentioned how the area is up and coming so if the area is questionable that might be contributing to this.

I noticed their business is listed as an LLC on their Zillow profile, and we also found that they have a few other unrelated LLC businesses that didn’t seem to work out for them over the years and were short-lived.