Go through each major line item and come to an agreement on what really needs to be done.

This property needed an extreme amount of clean up and haul away of items left behind.

The loan does need to be secured by the property being improved if we are talking about a personal residence and personal itemized deductions on Schedule A.

Plumbing, windows, driveway, etc - all big ticket items. 

-When a tenant moved out, the management company refunded their security deposit but failed to account for damage, such as holes in walls and outlets ripped off the walls, leaving me with repair bills and also tenants moving in without the repairs being done.Stuff like this that is consistent and when I ask questions they are defensive, when I ask for more quotes for high ticket items they are defensive. 

Is it an automated voice attendant, is it a call center where you are routed to someone else eventually to get an answer, or is it a live, well trained staff member?

Unless you are itemizing your tax return, the interest on the primary is not tax deductible.

Taking real time notes on deficiencies allows for clear understanding if the items make their way to a buyer repair addendum.

You could have stopped this train wreck before it ever left the station.

Pay $2 to $4 per item.5.