Know where to draw the line so an unscrupulous investor doesn't abuse you and then share nothing in return. 

Tenants must be 55+ so assumed that tenants wouldn't be problematic.How did you find this deal and how did you negotiate it?

As Jay pointed out all this reads of what I'd call "par for the course" in D/C class.

Next time give them a call or email/text to let them know the notice was mailed and what it contains. 

If so, I'd like to connect and get pricing for a couple of permits out here in FL.

So, if you don't know how to build financial models, there are some available that are pretty good online (adventures in CRE is a great resource).  

NOTE: we agree with charging for their time, but not the lack of disclosure.4) Some PMC's also get kickbacks from contractors, so the price you see on the contractor invoice sent to you, is really not the true price.

I would make some calls until you find one with the experience you desire. 

Also if this property is on septic that also can throw a wrench into the ability to call a space "a bedroom" as septic systems are sized and permitted based on the bedrooms.

Same as insurance why call John Doe's insurance shop down the road when you can call StateFarm for example and save money directly.