We have two people who part of their job is to communicate with our investors.  

I like you can see stats on zillòw but many people are non responsive after you send the first communication.

Critical features for me: calendar mgt, manage client communication, communicating with team (i.e. cleaners), supply/operations checklist per property, and vacancy reporting. 

While this project progressed smoothly, it reinforced the importance of clear communication and coordination with contractors to ensure renovations are completed efficiently.

@Roy LoganImmediate Communication - Respond quickly to the seller or wholesaler to show you’re serious.

In a nutshell I think a down vote button would not serve to further communication between us which is the goal of the site.

Directing the traveler to pay outside of Vrbo  Directing the traveler to contact you via social media  Providing alternate booking methods that avoid paying any fees to Vrbo  As a reminder: all communication, payments, and bookings must be made via the platform through our secure checkout. 

This might be a good option to streamline communications and you can start building SOPs based off the types of inquiries you're getting.

The lease establishes the structure for how the tenancy should go so I would just keep my communication in line with that.

You will note there is no mention above about being a good communicator.