I was unfortunately denied as of yesterday, but she said it's because I am a new customer for Key.

I would contact an attorney to navigate the path forward. 

Vendors who partner with Costco pay for market exposure and referrals, which often adds to the final cost passed on to the customer.

They changed their policy promptly.It seems to me that some companies could use this as a tactic to scare customers from discussing what they feel to be their version of events. 

It’s entertaining to them sure but it solves nothing as there’s always 2 sides to the story the customer and the business.

They would do a stellar job helping you navigate and landing hand managing :)

I am a satisfied customer.

As we kick off 2025, the real estate market is continuing to evolve, presenting both opportunities and challenges for investors. With fluctuating interest rates, tighter lending criteria, and increased competition for...

If this is how they are treating a potential investor/customer who will bring them money, I wonder how they are going to treat existing investors who already have their capital tied up with Sunrise.Hope I am the last one!  

They’re requesting what feels like an unreasonable amount of information, and the demands keep escalating.So far, they’ve asked for:A video tour of my home officeCredit checks on me and my partnerCopies of the deeds for every property we ownA copy of my partner’s home lease and utility billsBusiness phone billsA signed letter from the bank verifying our accountsBank statementsHonestly, it feels more like qualifying for a loan than trying to become a customer.