So if the window is leaking and all it needs is a bead of caulk or the tenant has a clogged toilet that requires a plunger...stuff like that you need to call in a pro to do a 5 minute job and pay them $100 an hour?

I bought my own toiler auger when a plunger wouldn't work, replace my own igniter on the stove. 

At move in, I give them shovels, rakes, a sink and toilet plunger and one bag of snow salt a year.In addition they receive an automated text of the 1st reminding them of to pay their rent by the 4th and to let me know if they have any maintenance issues.Most months, I rarely have to do anything except the occasional drive by of the property (or inspection)and get the occasional maintenance text.

We attend the christening or first birthday party if invited.We give gift cards for the Holidays.We help decorate for the Holidays and contribute to community potlucks/BBQs (at our 8-plex).We have a "make it your own home" policy, whereby we give approval for a reasonable modification to the property, such as painting a room, changing out a light fixture, etc.We prepare a "move-in packet" which includes information to orient them to the property (property rules, utility contact information, change of address form, our contact information, etc. ) and also information about the neighborhood, such as a walking/trail map of the local area, chamber of commerce welcome information, a list of nearby amenities (including medical, shopping, restaurants, schools, parks), menus for local pizza delivery services, coupons for local businesses, etc.We prepare a "move-in gift" which consists of a bucket of our favorite cleaning supplies and a reusable shopping bag with starter supplies of paper products, a "Zip-It" hair snare for clearing sink drains, a toilet plunger, a cutting board, approved hanging devices (picture hooks), a door mat and a shoe tray.We supply light bulbs for all permanent light fixtures for the duration of the tenancy, including specialty bulbs for appliances and chandeliers.

Fan, heater, extra blankets, extra toilet paper, hair dryer, and yes, a plunger!

Tenant shall only use a plunger to attempt to fix a slow or stopped drain, and shall not pour chemical or other drain cleaners into any stopped or slow drains.

I would have taken photos and given  her a bill that day for repair.The plumbing clogs, give her written notice that this sink is not a garbage disposal, and that grease and rice, was reason the drain clogged per your plumber and future plumbing issues of this type will be charged back to her.Same with toilet, provide her a plunger and advise excess of toilet paper is her responsibility for and plumbing calls.

We’re staying in one right now with no toilet plunger.

Make sure there's a plunger handy and they know how to use it.

One word of caution about toilets that save tenants dollars with a lower gpf, is the "plunger capability" of the flush may facilitate sewer lines to become more easily clogged over time.