I was very impressed with the communication and the easy process.

If your current deposit already equals one month's rent, you can't request additional funds.Keep the lines of communication open with your tenants, explain the process clearly, and you'll avoid any misunderstandings.Good luck!

The lenders were very good and communicating at first, but as we got close to closing, we could not reach a single person in the company during business hours.

I always cover my experience, the brokerages experience, and expectations with communication - 9 - 5, M-F, 24 hr turnaround during business hours, and the owner can reach out to me personally when the team isn't present. 

It took more time and back and forth communication than was needed, and compared poorly with other refinancings we have gone through.

Last time I used them it was quick responses and communication and now I cannot get in touch with them is anyone else having this experience?

Streamline your communication process to secure quality tenants.Focus on QualityThe condition of your property matters more now than ever.

Communicate with your tenant on tasks you are uncertain about and confirm if there are comfortable living with fixes you completed or if they would like a professional.

Communicate expectations upfront—because once they start double-parking or treating the place like a frat house, it’s game over.Cameras, Cameras EverywhereYou’d think adults wouldn’t steal each other’s food, right?

I also diversify into alternative real estate, like self-storage, to stay ahead of emerging trends.I’ve learned valuable lessons over the years, particularly the importance of clear communication and aligning expectations in partnerships.