I never expected a household item could be used and wanted to take steps to prevent it.Thanks,Steve

It seems like finding a better Property Manager is the step that needs to happen, and as one myself in MA, you just have to try again.  

@Stephen PattonStarting in real estate can feel overwhelming, but breaking it down step by step is key.

Plus, I’ve put together a comprehensive guide to walk you through the process step by step.What’s your biggest challenge as a new host?

my next step is to find the best and most affordable market for my investment!  

I’d say if you did 2 or 3 smaller MF deals on your own and they went well, I’d say you are qualified to raise capital to buy properties similar to what you have already bought yourself.2 or 3 smaller MF deals does NOT qualify you to raise capital and buy 150 unit deal.I believe in step by step progress slowly and consistently working up the ladder towards bigger deals.

Again, as you asked, no one is in trouble, but we have high expectations for our team, and there are indeed steps we can take to improve.I'd like to recap for readers, and please let me know if there is anything stated incorrectly here.We primarily failed to be proactive on the front end once we knew the resident used the legal system to their advantage. 

Do you feel like you are stepping up and doing what you need to do to obtain the life and results you desire? 

Your goal is to plant the idea in their mind and create a situation where selling to you feels like the easiest and most logical solution for them.If you haven’t already, the first step is to get pre-approved for a mortgage so you know what you could afford if you were to purchase the property conventionally.

First step is to hire a designer.