I now also offer limited service where I do the guest communications, marketing, and pricing. 

But for consistent rental income, most investors stick with C or C+ areas.You’re probably wondering, “What exactly are the C/C+ neighborhoods?”

Smart tech, such as fast Wi-Fi, streaming services, and keyless entry, consistently gets positive feedback, as do luxury bathroom additions like plush towels and rain showers.

I use this and share with my team (i.e) drone photographers, VAs, reatlors, partners, etc.Zoho Forms, I use this to collect info from leads, buyers, etc.Zoho Desk, this is a ticketing where all inquires go to and since it integrates with Zoho Forms, it creates a ticket within Zoho Desk + New Lead within Zoho.Zoho Cliq, similar to slack, I communicate with my team with this software.

From there, I would like to consider a 1031 exchange in the future to acquire more units.My current property management company suggested that they could handle a mid sized apartment building but I would absolutely not consider them for it as I believe they have overextended themselves and communication is lacking.

Poor communicators, poor housekeeping skills, prescription med abuse, big dogs that they couldn't properly care for, damaging, etc.

Depending how much of the neighborhood is a hot zone for renting rather buying, and which Property type is performing better than the other (meaning 1bd 1ba 2 floor renting out faster and much more consistently than a 2bd 1ba 1 floor), you can make your choice of those factors as well as other ones that impact your decision for what you wanna do with your investment.

Pace was the only one I encountered who showed up live, who is living these deals out every day and consistently finding ways to deliver (increasing) value to his community.

My business has access to AppFolio, but it doesn't seem to communicate with the STR side of things. 

Owners do NOT pay PMC's enough to risk violence.4) How is their inconsistent communication really negatively affecting the management of the property?