I appreciate the welcome and supportive guidance. 

@Michael Beirne Lower priced markets such as Baltimore are very difficult to operate in utilizing entirely 3rd party support.

There were many other questions when I read over the three different term sections that needed agreement to continue with the service, but I never got a response from support on the major noncommercial use clause.Plus, if over 2,600 people are using the product, how many times do you think an agent is going to get messages from various investors through the platform?

Regular tenants may have more of a support system when they have bad financial luck.

What data have you ran to support your rental rate and what are the average DOM for around the same time last year?

Some are unhappy, most are supportive.

A link to FilePlace is at the bottom of every page, making it easy to find.If you have technical issues, email support@biggerpockets.com, and someone will help you.

From the public website,The BetterLife Tribe program offers everything you need to achieve real estate success:Monthly Calls with Brandon Turner and top real estate experts, providing you with insider knowledge and strategies.1-on-1 Personalized Coaching to tailor a growth plan specific to your goals and challenges.Access to the reiOS System of Success, the exact operating system Brandon used to scale Open Door Capital to over $1B in assets.World-Class Real Estate Education and Tools that equip you with the skills to dominate any market.A Thriving Network of 1,000+ Active Investors ready to support, inspire, and challenge you on your journey.Seems like a great program like many do in the marketing materials

I don't know if you've played around with the feature request portal (it's under Help and Support in the top right, then Suggest a Feature).

I have also spoken to or messaged with at least 10 or 15 M1 members this week, I speak to them regularly, they are my network, support, and inspiration- colleagues and friends.