Then based on @Michael Baum's suggestion, I think I will have my cleaner and/or maintenance person do monthly/quarterly maintenance like using using enzyme based cleaners, grease fighting drain treatments and hot water flushing. 

The best thing about a new build is the capital expenses and maintenance and repairs will be minimal for many years.  

You should be paying for the service call.

They withdrew this service in 2012.

The utility company doesn't manage your property...they provide paid services until they're not paid anymore. 

And how much deferred maintenance does the property have? 

In the past 10 years, Ocala has greatly improved the employment base, adding tons of logistics and distribution jobs on top of the medical, service and equestrian jobs that we have always had. 

All you need is a single place to track tenant information, payment history, maintenance, and other things.

Always good to know of other companies who provide products and services!

Taxes have to be paid, so does insurance, what about maintenance?