Do you have any hints to offer for that aspect?

I informed her that all of this information is IN the listing....Hint, I don't rent to people who are THIS dumb.

Any other hints for me to cover my butt???

If a home is vacant - with good marketing photos (and video) - and is being advertised fully.....here is a hint:  IT'S THE ASKING PRICE!  

{Hint: Very much like your tenants' lungs]

A helpful hint here is to record a video of your training on your computer so you can not only show your VA what you're referencing or wanting them to do but you start to build a library of training videos for future VAs. 

(hint: brand/logo).  

Are you dropping hints throughout the conversation that gets them in the selling mindset (ie "If we work out a price for the property, you won't have to deal with those rats and termites anymore, Mr.

(hint, hand written letters will always stand out).Friendly, yet professional phone message - Alot of people who are doing these campaigns aren't full time in real estate and their voice mail goes as generic, 'hey this is Robert, leave a msg, i will call back'.

Building rapport so they open up, subtly suggesting this property is a burden to them?