Remember, they've never paid you late, and you can pretend like you don't know anything about their late payments (a polite fiction, to save them embarrassment)."

I know I have more legal leeway due to owner-occupy "choose your neighbor" law, but let's pretend this is strictly a rental.

Pretend you're someone asking you for advice as a landlord.  

The cost of not replacing these things are losing 1-3 months of rent to escrow, the pains and problem that may be additionally identified during inspections, and finding a new project manager to pretend to maintain this property for you.As someone who values our relationship, I am committed to being honest with you and want you to know of the negative impact this stubbornness is having on me.

I mean, really, for anyone saying you should just pay this, let's pretend you are a reputable company who does any kind of service. 

Again, pretend you're the tenant. 

And it occurred to me to ask you to pretend someone came to you with this story, and what your advice would be:I have an applicant with an eviction on his record. 

I'm saying you should know how much a buyer you personally know is willing to pay, before you tell anyone you have a buyer who can pay any amount of money.Basically, I'm saying that you should pretend you are someone you are planning on approaching. 

Honestly, right now, I'd pretend I never heard a thing. 

This is a great site but let's top pretending we're encouraging rationale behavior.