I mean maybe she's aching to get out... but I don't know. 

I am well aware of the head aches and problems but have also seen the payoff.

That is pretty typical of any ACH based payment system.

They are going to start charging a $1.95 ach fee each month but they have excellent customer service and the site is easy when I need to add in water bill or lawn bill.

But if I deploy to assets to a large complex or out of state and more units my "head ache" cost would increase. 

We have a number of tenants who do ACH transfers(some banks like CHASE charge a fee so be aware and avoid those), and the rest deposit checks into a lock box at our apartment building.

Medicine cabinets suck.

It used to be really something in the late 1800s with a medicine factory, a glass factory, and as a  transportation center for the surrounding farms.

On Monday I received an ACH from SBA for $2,000.00.

It was pretty difficult to get her to set it up in the first month, and now 3 months into the rental, she was on a trip to NY and got robbed, so needs to set it up with a new account to pay her rent and it's going on a week now, rent is late, and she is blaming Hemlane, meanwhile texting/calling us for tech support and calling Hemlane and saying she paid with debit card before (which is NOT true, we only allow ACH transfer), so Hemlane keeps telling her we have to change the settings to allow her to pay by card.