Have strong policies and procedures (and an elevator pitch for each) when someone asks you how you operate.

With systems and procedures in place that are time tested to welcome longer-term tenants and give investors a hands-free experience.The industry is maturing year over year with the backing of necessity.

Standard Operating Procedures (SOPs) for lead generation, follow-up, marketing, etc. 

I highly recommend creating procedures for them, either written or recorded.

The recorder's office line has 5 different options so each time I called I pressed the next option sequentially leaving the same voice mail - what's the procedure for receiving the title deed and of course my contact details

Check your state laws because I think you can charge 2x the first year but after that you have to reduce it to one month of rent.More important is solid screening, then policies and procedures to keep tenants on track so they don't get out of control.

Once you have scaled up a bit and have some hard and fast procedures in place you can take what you like about the state form and then add in what you would like it to say concerning your specific processes and procedures, write all that down and send it to a lawyer to bless. 

What does your current lease say the procedure is? 

This is the procedure: have a meeting of the minds, and then they send the check to the closing agent for closing.

You are now the bank with all the protections of foreclosure procedures.