Just for posterity I will explain the thinking behind "Next".Undocumented income is the classic for deadbeats.

I have seen many times that the tenant thinks that they will get a break every month, it's the classic give an inch they take a foot. 

I also recommend that you both read a classic book about landlording called "Landlording" by Leigh Robinson.

I have found that every type of tool has been refined and perfected by one company more than the others: Jig Saw= BoschReciprocating Saw= Milwaukee SawzallCircular Saw= Skilsaw worm drive (or Dewalt if you don't like worm drives, Makita also makes a nice worm but the Skilsaw version is more classic)Drill and Impact Driver set= Makita (3 yr. battery warranty) or Ridgid (not great quality but lifetime warranty on batteries)  Multitool= If it's not Fein, say "nein"Router= Porter CableHammer drill/chorded drill= Bosch BulldogPalm sander= MakitaAngle Grinder= BoschMiter/Chop saw= Dewalt, Makita, Hitachi, Bosch, all good.Table saw (portable)= Bosch, Dewalt, Delta, Skil worm drive, or SawStop if you want to avoid having to buy those 3, 2 or 1-fingered gloves. 

There are classic stories of $99 light bulbs because PM's had a $99 minimum trip charge.Your Service Agreement should clarify:Minimum threshold spendingsMinimum trip chargesHourly rates, plus OT ratesMarkups on vendors

Classic tenant behavior.Hmm.

Classic.

You made the classic mistake of buying a property with no place to manage it.

It is hard to beat Leigh Robinson's classic book: Landlording.

I think it is was from Leigh Robinson or another classic landlord book (could have been Jay P.