Several factors indicate the company is not that concerned about efficiency or ease of customer process: the website, a process that seemed to focus on one issue at a time instead of all issues at once, and consistently poor communications and lack of common sense from the loan analyst we were assigned.It started off very well with the initial point of contact, Austin Lornson, who did a fine job of explaining the general refinancing process, responding quickly and thoroughly to our questions.

I would mention to Tenant B that I was visiting Tenant A and smelled what seemed like marijuana smoke coming from their side and remind them there is no smoking permitted inside the house.

Also, not very easy to use typical methods of valuation like comparable sales - there is no public tax assessor's website that you can just freely grab this from. 

Chicago has such a great investing community compared to most places in the US I have visited!

I'd pick a market close by, or that you have a strong personal connection to, or that you visit often.For example, these investors bought properties that "weren't very expensive," or at least didn't look that way:https://www.biggerpockets.com/forums/12/topics/1215726-break...https://www.biggerpockets.com/forums/963/topics/1195280-expe...https://www.biggerpockets.com/forums/48/topics/1137397-balti...

We have been around the bigger pockets community for over a decade now and have more 5 star reviews on bigger pockets than any company on this website in any industry. 

No.But you do see their website online, right?

Book recommendations and websites are appreciated.

@Kunal Saluja we've got a map with a lot of information at our website:)

Always good to look at the setup and look at the meters while you're visiting the property.