Stay informed and read plenty of books! 

Lots of good information.

They can do this by getting information and the identities of the subto students and gurus so they can program software to catch these. 

I have done this, and it has been a great decision.

That being said, that decision has resulted in a portfolio of over $200MM and my life has absolutely been changed.

I sent my contact information in a direct message

They have a ton of really valuable and good information with their webinars, etc. 

But to date, I've just set my rents at a rate that accounts for me having to pay the water bill - and informed the residents that each year I'll increase the rent based upon my expenses (including water), so keeping the bill down helps me to help them.But one problem this could cause is if increasing the rent to cover the water bill then places your rent above the market rate.

Quote from @Stuart Udis: My comment has nothing to do with comps and your decision to make the repair shouldn't be comp influenced either.  

But we are all in a different boat an these decisions should be treated as such.