Is the primary host the employee as an Airbnb account or is it a branded account and then explains that it is John Doe who is running it? 

Framing your position as fair such as explaining the difficulty of finding renters during off-peak months - might help maintain a positive relationship and reduce risks of property damage.Prepare for What’s NextEven if the tenant moves out early, ensure you’re protected.

I would try and explain to her you're also losing out due to the cancellation.

I had one who explained it to me once, broke down all the #'s.

Make sure it explicitly explains the process for termination if you are unhappy with their services, especially if they violate the terms of your agreement.3.

Be sure to explain to your mom that she can reverse it at any time.

Here’s the situation (personal details removed):The tenant reached out explaining that they’re going through financial difficulties due to an ongoing divorce and lack of child support.

Unfortunately, December is probably too late for this, as explained here: https://www.biggerpockets.com/forums/51/topics/1220969-expla...  

https://www.facebook.com/buncombeGov/videos/628829406107729Here is an infographic explaining the proposal in its current state: https://www.buncombecounty.org/common/planning/calendar-file...The planning board (who only have the power to pass a proposal on to the commissioners who would actually vote it into law) voted and agreed to hold the public hearing, yet not vote on the proposal until they have had more time to review, get focus groups together including more voices, and understand all sides of the concern. 

In addition, my account has u synced from Bigger Pockets several times causing RentRedi to charge extra fees that were originally explained as cost free.