It was pretty difficult to get her to set it up in the first month, and now 3 months into the rental, she was on a trip to NY and got robbed, so needs to set it up with a new account to pay her rent and it's going on a week now, rent is late, and she is blaming Hemlane, meanwhile texting/calling us for tech support and calling Hemlane and saying she paid with debit card before (which is NOT true, we only allow ACH transfer), so Hemlane keeps telling her we have to change the settings to allow her to pay by card.  

Deed of Trust, Promissory Note, WDVL, Payment scheduled, ACH agreement etc.

It reacts to outside elements like a science experiment, it grows and atrophies like the used and unused muscles in our body…and then on the other side it barely even exists.

If you do an automatic ACH debit into your account every month, I promise you won't miss it.

:@Joe Splitrock - OK - So it sounds like you do allow the automatic payment to start processing on the 1st (i.e. auto ACH coming through on Dec 1 and hitting your account on Dec 7th vs. auto paying on Nov 24th and hitting your account on Dec 1).I noticed that the key thing is it does say in the Apartments.com portal that the payment is processing (so you know that it is actually working) Right, I can see that they made payment which is fine for me.

Put muscle to it.