Maybe it's in my head but sometimes there are two LVP advertised online with the same thickness, but in real life one feels obviously thinner/thicker.

I came across one of these loan agreements online somewhere a few months ago, can't recall where I found it but it was clear in reading the loan agreement there was no language referencing the loan actually encumbering real property, it was just an unsecured loan.  

Assuming your property is in Utah (like your profile indicates), here's the state law from a basic internet search:In Utah, a tenant who abandons a rental property without notice is liable for the lesser of the following: The rent remaining on the leaseThe rent plus the difference between the fair rental value and the agreed-upon rentThe cost to restore the property to its original conditionThe landlord can also remove the tenant's belongings and sell them if the tenant doesn't claim them within a reasonable time.

Do you use a “book” for information or an online service ?

Do you have the case online? 

Why not have an online meetup in the second week of April?

Call a different number you found online associated with the same company, etc. 

I've been doing my own bookkeeping on Quickbooks online and it doesn't take too long. 

I completely agree that luxury rentals need to offer more than just aesthetic appeal; they need to resonate with tenant expectations and justify the premium rents.

That is online with what we’ve been paying when we were able to find help.