@Gita Faust, like you said, I have a property management software which helps me to generate invoices to my tenants.

This means receipts or detailed invoices from repairmen and vendors as well as plenty of photos.3.

The tenant is on the hook for the glass and if she goes after the kids (and God) with invoice in hand, not your problem.

I do all of the back end support items such as paying invoices, keeping the books, keeping our filing system up to date, researching deals, running the numbers, working with lenders, filling out paperwork for new lines of credit and vendor accounts, Project Management, Maintaining Project Budgets, schedules and timelines, Meeting with contractors for change order approvals, Business Direction, writing contracts  and scope of work for signatures and Business Forecasting.So you can see each personality has it's strengths and weaknesses and it takes both sides of the spectrum to get the job done.  

For example:  I've designed my billing invoices to show the Move In Date of my tenants, their Security Deposits, their Rental Amount and when their lease expires.    

We do in/out punchlists and we itemize and provide invoice & receipts upon request for all charges.

The PM should be including theses invoices with your statements so you don't have to ask.

If your PM is using repair people, then there should be an invoice too, right?

any expenditure should be backed up by an invoice... 

You can click on the attach icon and open a copy of the tenant's lease, or the vendor's invoice, or the picture of his workQuickBooks also has a really impressive capability to produce nearly any kind of report you'd need.