I imagine they have more than one property management team based on the large geographic area they're buying (and the horrendous traffic around here).I don't know what the average property value they're searching for across the metro area, but in my county, most of their purchases are in the $80-120K range.

The seller's agent will likely have some sort of explanation which gets at the issue, in part.Then adjust your max offer price and submit your aggressive offer.

Sorry I was a little stretched out on my explanation but hopefully it helps.

There was a famous accused scammer that used the name Rockefeller.Names that I like tend to be natural feature, geographical, historical, or location specific.

Correct, but your explanation isn't relevant.

I've sent him a message as this was a while ago.I don't know that I would eliminate them from consideration due to this, but I guess it would be fair game when I interviewed the company to ask why they feel I've seen so many complaints of this nature about their company online, and see what explanation they provide.

Due to their geographical range for customers, I'd actually argue that they specialize in more suburban locations because people are willing to drive from 30-50+- miles away to shop there. 

Our personal usage didn't change dramatically from when we started renovating the units.I'm trying to determine what explanation there could be for this.

I hope this explanation helps and if you think it would be helpful for others to read then please give it a vote.  

(I'm assuming US is your outer geographical boundary today)These design people may assist you with some ideas and they may also ask about the details of your project.Tell them with confidence, "I'm going to be building a eight story building overlooking the Atlantic ocean just outside of Providence, Rhode Island".