The other family tenets only $200 since $400 is just sent automatically from the moms account.I don't want to be harsh with any of them.

Here's our process:1) Renewal emails automatically sent to tenant 90 & 70 days prior to lease end2) Annual Video Evaluation to confirm tenant taking care of property and owner wants to renew3) Marketing Dept does rental comparison analysis to determine market rent, sent to owner & tenant via standard email scripts4) Assuming Annual Evaluation acceptable to owner, proceed with renewal negotiations5) Negotiate highest increase possible with tenant, inform owner6) Confirm all parties agree to new rent amount7) New lease executedSo Bill, not seeing how this isn't worth the $150 Renewal Fee you're being charged?

The message stated to call them back but their inbox is full and they have not replied to emails.I received a new automatic invoice stating that both sides of the duplex are in "collections" status but can't get any more information.

What was once a full day job at our larger parks is now a 20 minute process and the water usage is automatically populated to each resident's bill in the software.  

In this scenario, rent is automatically transferred from the tenant's bank account to the landlord's bank account on the 1st of every month via ACH transfer.

Usually, escrow/title handles that automatically, especially if it was a hard money loan (or any loan that puts a lien on the property). 

Automatic deposit in my account first of every month.

If you can find a lender that knows the area, they won't be automatically "scared off" like a larger, national more cookie-cutter company may

If I start having to dig into walls and the sub - floor I will almost automatically put an extra 5-10% in rehab costs for unexpected items since that is when you will typically find something that would be better addressed now rather than later. 

It's free if you have under a certain number of properties, and it makes it very easy to keep records since every business expense for the property and every rental payment is automatically recorded.