@Taz Zettergren to be honest, I too like the Little Rock suburbs more than the B-ham area.I have been more active though in Bham because I really found a great team of agent/PM/Lender in that area and I feel confident in their ability to get me a good deal.Unfortunately, I cannot seem to find an agent/broker in the LR area that gives me that same vibe. 

But I can't find a place to order the book anywhere in the website and don't see a way to connect a customer care.

I'm a local broker and PM, let me know if you need any help with this. 

This way you can see their work and most will have customer reviews on there as well especially if they have a Facebook page. 

Broker brought it to me. 1st time numbers were too high. 2nd time we could negotiate for a good price.

I would call your previous insurance broker and speak to them about it.  

Not to mention, dealing with you directly will save the owner 10's of thousands on broker fees. 

My only white kitchen is one I painted to salvage the custom cabs.

I've spoken with a few lenders who are amicable to sub 100k loans, but the lender/broker fees total about 8% of the entire loan amount. 

Gather some market data- look for local market reports and engage a commercial real estate broker who can provide some great market insights.