If you choose to get the chain of command involved, understand what you're doing is really highlighting a problem, and not necessarily making leeway towards getting them to pay you...which isn't a bad thing. 

These people are your customers, not your friends.

Just figured I would share my thoughts from the other post here as well, had a bad run-in with John himself and I am not happy about how he treated me as a customer.......I had to search high and low to talk to someone after I purchased the product.

Quick closings, good customer service, low fees, interest only payments and desktop appraisals in many cases.

Buy and Holdgreat area, I have a few in your highlighted area, and a few outside that.

I've also reached out to roofstock for customer support, but I have yet to hear back from them as well.

Think about the business from this perspective and think about the people that are your customers.

I’ll have easy access to new listings, market reports, email alerts that I can customize.

Contact ALL the local media, safety issue, health hazard, poor customer service, undue burden... .get my drift?

Single-family home sales rose 9.1 percent year-over-year, with 8,108 units sold;Days on Market (DOM) for single-family homes remained unchanged at 48 days;Total property sales increased 8.5 percent, with 9,559 unit...