This will show you more evidence of the fees they really charge.

However, if the owner lives in Cuyahoga County or a contiguous county, the owner may be listed as the local agent in charge.

Warn them that you will report them to the state commission if they attempt to charge you or refuse to comply with your demand.3.

.: I was told by my PM at a recent move out it was now considered normal wear and tear and you couldn’t charge for it. 

For the next billing cycle they increased my charges by $500 and did not notify me of the upcoming charge.

I was charged a year’s membership. 

Quote from @James Hampton: How about a quick check before you have to charge a screening fee? 

.: I would go HELOC for sure that would be best as others were saying the lower cost for the money changes between paying a higher rate for a personal line and typically personal lines they want a higher monthly charge as well independent from the interest rate.  

For all you know it a violent situation and she could get a judge’s order and you pry couldn’t/shouldn’t charge then. 

Charge the tenants a higher rent rate and include utilities with their rent.