There are LL that are doing nothing to verify the authenticity of ESAs.  

Potential residents can tell if the owner/operator authentically cares about providing that A+ experience, and they will vote with their wallet regarding where they stay.So going back to my original sentence, here is where my grace runs out.

If they confirm that it's an isolated event, I'd also recommend enabling multi-factor authentication on your account moving forward.

Forge relationships with the owners, and find authentic ways to create win-win scenarios in sale situations.Is it easy?

It always makes me cringe when I have a brand new (zero properties) "real estate investor" on the phone explaining to me how they "underwrite deals"..Be authentic people, everyone can see through it. 

That alone made me feel like it wasn't authentic.

Follow these tips to verify the authenticity of references and gather comprehensive insights into a tenant’s rental history.Verify authenticityAlways confirm the contact information provided by the tenant.

Two-factor authentication may also help to prevent unauthorized access to your information.Accessibility: Do you prefer to access your account with a web browser, or do you mostly use a mobile device?

Lastly, the "right to rely on instructions" clause suggests the QI has minimal responsibility to verify the authenticity of communications, which could increase risk.

Using electronic signatures obtained via reputable software ensures compliance and authenticity, allowing you to contact employers directly for confirmation, which aligns with best practices in tenant screening.If you have any specific questions about setting up your application process or need further recommendations on property management tools, feel free to ask.