It's understandable that you're frustrated and disappointed with the level of service you've received, especially considering the financial impact it has had on you.It sounds like you've made several attempts to reach out to the company, including contacting the VP, but have not received a response.

The mortgage in Atlanta area I believe is meant to include escrow for property taxes.

that we’ve learned in our 24 years, managing almost 700 doors across the Metro Detroit area, including almost 100 S8 leases.

We do invite you to review your reservation confirmation email sent on 8/27/2024 that does outline all processes and procedures as well as what consumables are included. 

Will they allow you to advertise “standard cleaning included…” So you can still charge when there’s a need for “extra cleaning”?

Most of my clients (including myself) work with duplexes or houses with ADUs.

They should keep detailed records, including photos of damaged property, repair estimates, and receipts for items like cars and appliances.

Doesn't make sense to me given that typically ROI includes the impact of appreciation as well as any other financial benefits.

This is rent minus mortgage PITI and property management fee 10% (I don't include capital expenses in that calculation since I already set aside a reserve fund and the HVAC and water heater are 5 years old.

The increases are not strictly about creating more profit for a Landlord, but rather more often than not, they are necessary to keep a property in good condition (including good financial condition), meet safety standards, and ensure a comfortable living environment.