I speak with the tenants personally and they are usually happy to tell me all the issues.

Interview your shortlist of PMs in person.

Quote from @Jamie Banks: I have a MTR co-hosting business so part of our inventory are the ones that I personally own or manage through my business.

@Don Konipol  Don talk about a book on this subject by I think its Jimmy Napier which was written years ago But Don says its the bible I personally have not read it As I got my education working for a HML in Oakland CA and got on the job training as it where .He was a legend and I was very fortunate to find my way to his company and then eventually end up running it.

It was definitely not personal.

Basically every personal house we ever owned except this last one which we built from scratch.

I saw someone post in a group who I think is a schmuck brag about hitting a specific figure for their training and I just shook my head - like wow - this person is a great sales person and just steals the same lines from the business book about working hard and throwing out some slick slogans - but man oh man - when real estate gets hard people move to being a guru - just look at FB ads right now - many are not funds anymore but how to raise money, how to do X.

Quote from @Bruce Woodruff: Quote from @Kevin Sobilo: Also, a contractor may not be the best person to develop your scope of work! 

Taking pics of each wall, can be too many pics and a very large file/pdf to share with the tenant. 

But this year, his team is saying I need to file 1099s.