Bigger Pockets is a great place for education and networking. 

I would thank him for his feedback and share that you made a business decision that is mutually beneficial (https://www.avail.co/education/articles/should-you-collect-r...scroll down towards the bottom of the page to see the comparison) which includes providing the tenant with a receipt and rent reminders.  

I will not respond to all  participants, but this has been a very educational read. 

It's good you're seeking advice and educating yourself!

EDUCATE YOURSELF - yes, it will take time, but will lead to a selection that better meets your expectations & avoids potentially costly surprises!

I'm using my workout time to educate myself daily and feel overwhelmed, but excited to get going.

The way I saw it, I got paid to earn an invaluable education even if at the time it seemed it was half the pay and double the work.

I know this is a differing topic on the forums, and online in general, but having the legal background/education and knowing estate planning concepts you'll realize it shouldn't be.  

Educate yourself on those, and as long as Cashflow stays positive, appreciation is nothing more than icing on the cake.

And, even if he has real estate clients, doing a tax return doesn't really educate one.