Our agent seems incredibly stressed by it all, she's spent decades building her reputation which is now being dragged down by this guy but I don't know what she can do.  

The website 51west.properties also scores low on scam advisor ("owner is using a service to hide their identity, high number of suspicious websites on the server, registrar has a high % of spammers and fraud sites, website is (very) young, website appears to be hosted by a company with a bad reputation", all according to https://www.scamadviser.com/check-website/51west.properties...)Trust your instincts. 

Quote from @Michael Simmonds: Hello BP Family,I am in need of a reputable builder/GC in Cape Coral who is willing to take on a partially finished new construction home. 

They are even featured in articles, have been profiled and interviewed in the local media outlets, look really good online etc. and have a reputation around town as being highly successful because they have been busy buying a lot of units and making themselves look successful even while doing what I would consider very bad deals.It's smoke and mirrors. 

Note investors who think learning from people who scam others out of millions is a good idea and a way to have a good reputation in the space. 

Reputation and referrals matter.I invest out of state, and I’ve been burned by bad contractors before—it’s a fast way to lose money.

Instead, focus on immediate delivery units or work with reputable developers—we have a trusted list from 9 years of experience.For something even more under-the-radar, there are also other emerging markets in the Mexican Caribbean that are becoming very attractive for investors—less competition, lots of potential.Let me know if you’d like more info.

I would suggest to contact a reputable PM in the area to get the real feel.

I’m having issues with them as they’ve grown & only worried about their  reputation & anyway to make extra money.

Reputation on Facebook does matter.