Understand that they are doing this to make a profit, so it will be more expensive than coordinating maintenance yourself.It may be a decent program for a DIY owner that wants to just outsource maintenance, but you will have the same maintenance issues with this company that you would with a PMC:1) Higher costs2) Admins answering the phones & assigning work, that just know the basics about maintenance.

We basically want property to generate some cash flow and long term appreciation.

In our company we basically use the cloud based expense reporting software that takes care of the accounts, invoicing and billing in a precised and significant manner.

You are very detailed about your complaints, but never mention basic important details such as what kind of rental agreement was given to these tenants?

At it's core, it's basically an "upzoning" ordinance that cities have to adopt.

Basically, you do the work, they make the money.

Keep your equities levered at 20%(half high vol, 1/4 low vol, 1/4 basic indices) and keep your phys/hard assets levered at 40%.

For now it's basically Google forms and self built websites. 

Basically you are selling yourself, not the arbitrage.

This new area is basically double the housing cost then the first, but I think finding the team to manage will be much easier.