It should be in your property management agreement - all the fees your PM charging.They all go in your tax return as expenses and decrease your profit.When you signed the PM agreement, you should have to negotiate everything which looks unusual for you.If you pay money for placing Tenant, showings are included in that.Software is a Programm for PM?

Just watch "Jobs", the movie about Steve Jobs, where hundreds of people said NO to his product, and even his programmer said "But Steve, nobody, NOBODY would ever buy a computer!!!!!!!" 

I currently work in the Information Technology sector as a programmer analyst and am looking to start this exciting adventure toward financial independence using real estate as the vehicle.  

I am a Robot Programmer in the Auto Industry and am on 10 years now.

They have claimed their thermostat changes temperature (ex. they set it at 72 before bed and wake up and it's 65 degrees in the morning.) 

@Svend W. the most practical solution to be 99.9% sure is to have a small electric heater on a thermostat.

Boilers don't run continuously--when the thermostat calls for heat, the boiler fires up. 

WiFi thermostat.

It will take you 2 days max if you are a regular formula programmer or know what you are doing to build a schedule, build folder system, and build a good SKU list.

"well, not like it used to" Ok, well what do you have your thermostat set on?