It reminds me of a buddy of mine in San Diego who realized early on that the investors who stuck around longest weren’t just chasing the best cap rate..they were sticking with him because he made them feel like they were part of something that actually mattered.

I think you have to own them if the people were nice and respectful.One thing I've found is that you have to specifically remind them in the beginning, middle, and the end, that you want to provide a 5-star stay to result in a 5-star review.

If a tenant has a clog and calls, we remind them of this clause and then go ahead and call our plumber, who fixes it and reports back.

Mail campaigns targeting older neighborhoodsConnect with actual Austinites: This has been incredibly useful for me.

I plan on mailing the letter certified and I wanted to know do landlords also call the tenant as a courtesy to let them know about the letter. 

After spending all day dodging junk mail, junk e-mail, junk texts, and junk phone calls I have very little energy left for junk BP posts!

I’ve followed up with 2 text reminders and one email reminder over the next week, no answer.WWYD in this situation?

Ryan, this kind of deal reminds me of a situation a friend of mine, Carla, encountered a few years back in a suburb near San Diego.

I recently came across a piece in Forbes talking about how quickly rental dynamics can evolve when population growth spikes.I’m based in Phoenix and have been in the real estate game for three decades, and a close friend of mine recently reminded me how the right connections can shape your entire strategy.

No one is answering the phones and the voice mail now sounds like an off shore answering recording.