Any way you approach it, you have to present yourself as a compassionate problem solver, not charging a fee.

i deal with low income housing, many poor persons apply to my properties, i have to be compassionate and make the application process simple and effective or else i will never have clients to pick from..- I respect the system you have, but most landlords in urban areas will NEVER go to the extent of doing that, time consuming and money consuming- However, if you can help me with the orignal thread, the true meaning of my posting...- What is the best way to reject tenants, good and bad. sometimes i have to reject 10 good applicants because at the end of the day, i can only choose one person.- I am happy to hear of the tenant success. are you in luxury rentals or lower income rentals? 

They are real people and may be compassionate. 

Most landlords are compassionate enough that they will not take her to court or make her pay more than a reasonable amount. 

My question is, how do I deal with overly emotional and unreasonable tenants who are having a hard time with bedbugs (or roaches or fleas for that matter) in a compassionate, caring way that is good for business?

It just drains on you as a sane, compassionate housing provider wondering what we did wrong, right?  

This demand creates a favorable environment for investors, with the potential for high occupancy rates and impressive rental income.ROI Benefits for Real Estate Investors:Investing in tiny homes isn't just a compassionate move for providing affordable housing; it's also a shrewd financial decision.

PadSplit's mission is to compassionately and profitably improve affordable housing options in major urban cores.

is it both smart  and compassionate business?

He was a great tenant and I want to be compassionate, however, it could not have come at a worst time.