Let me just lead with EXCELLENT customer service.

@Alecia Loveless  We plow AND salt , we dont give the customer an option . 

Vendors who partner with Costco pay for market exposure and referrals, which often adds to the final cost passed on to the customer.

They’re requesting what feels like an unreasonable amount of information, and the demands keep escalating.So far, they’ve asked for:A video tour of my home officeCredit checks on me and my partnerCopies of the deeds for every property we ownA copy of my partner’s home lease and utility billsBusiness phone billsA signed letter from the bank verifying our accountsBank statementsHonestly, it feels more like qualifying for a loan than trying to become a customer.

It's also why we see customers get burned.Illegal or not, unlicensed contractors here in CA undermine the industry.

The argument that was posed was that they're just trying to say they want to buy the contract, but in reality, they're just tying up the contract so no one else buys, and so they can swoop on the property after the 30-days is up.

Meaning how to attract the type of people you want to your STR listings and how the heck you are supposed to know if there is a market for your type of "customer" in the area you are investing.

@Mike Terry sounds like a pretty good argument to go after the property, I think your question is more along how to value it, and account for the deferred maintenance. 

It just says "Pros get access to all Stessa core functionality – plus access to advanced features, like unlimited custom portfolios and chart history" but does not got over what that specifically includes.If anyone has insights on Stessa vs Buildium vs Appfolio I'd love some help. 

I know out here on the West coast with our digitalized title plants that each title company has it would be a matter of a few clicks for customer service department to transmit a copy of the mortgage to me..