From the looks of this website, they probably don't have an advisor helping them build systems, processes, etc. pretty much the whole business.

Good Evening,I hired a property management company a few years ago.

And we are processing more each week.

Well reviewed and my  management processes in place. and one of the nice things, I am out-performing my neighbors and close competitors by 20%. all with only the knowledge from here and from Avery's book

If you just hire the cheapest or first PMC you speak with and it turns into a bad experience, please don’t assume ALL PMC’s are bad and start trashing PMC’s in general.

Many people have a license, yet they know nothing about the process.

Slowly build out a repeatable process...if you continue to change things (as in different types of properties, different levels of renovation, different finish material, different neighborhoods, etc.) you create more variables and make it harder to solve to the problem.I am a math guy and less unknowns/variables you have the easier the problem will be to solve. 

Also want to add that she had multiple violations such as having a dog with her while her contract states no pets and she was contacting repair facilities and acting as my agent or pretending to be a property owner and interfering with repair process. 

I can't speak to that myself, it's not my specialty but I think that would be one of your biggest concerns is their permit processes. 

The goal is to change careers to something that allows me to decide my hours (in the process of now), become a landlord, and finally spend more time with my kids and family.