The staff expressed great frustration with the system because they could not easily diagnose if the problem was with the meter or the electronic transmission system.

Of course this is only as good as the staff doing the data input.  

What I dislike about the program is the lack of transparency and communication from their staff that facilitates the whole thing.

.- 24/7 Communication with owner or PM staff for maintenance or cleaning issues. 

Wealth 212 and a few other companies that the partners own are behind the brand and supply staff).

Issue the loan to the borrower's entity (LLC).Either be available to receive a call or return the call as swiftly as possible when the borrower comes calling.Allow the borrower to have multiple open loans simultaneously (if all parties are comfortable with it) to help the borrower grow their business.Have loan products that help the borrower to expand their investing options in relation to ground-up construction and/or multifamily.Have staff that are knowledgeable to investing that can assist and understand the borrower's concerns or requests.Just a few that come to mind. 

That's why I'm currently training new staff to ensure we can always deliver properties with the required quality standard and efficiency.By the way, do you think it would be interesting to offer some basic customizations, like themed paper products or towels, during specific holiday months? 

Work with your Solo 401(k) provider and they should be able to assist you with properly approaching your banker so as to get results.Alternately, you can choose to work with a bank that already has trained staff on this topic such as Solera or Titan.

I hired a PM because I didn't want to be a PMLikewise I hired an ops manager a few years ago to deal with my property managers and other staff so I could continue to do what I do best which is be an investor.

Seeing the title of your post, I was thinking of a different list: - I need a good mortgage broker - I need a good insurance broker - I need good attorneys - I need good staff - I need good contrators of all sortsIf I have all that, things move in the right direction.