Quote from @Don Miller: Quote from @Kristi Kandel: Quote from @Don Miller: We took a trip to Cape Coral last week.The area seems to be getting back to routine. 

What property management software or tools would you recommend for tracking rent payments, leases, and maintenance requests?

A broker shall not be responsible for supervising, nor shall the licensee be responsible for operating, within the scope of the brokerage or within the requirements of this chapter, activities that would be considered property management, including leasing, maintenance, and repair, so long as the real estate being managed is "individually owned" or "entity-owned" as defined below:(1) "individually owned" real estate is real property in which the licensee holds an ownership interest; and(2) "entity-owned" real estate is real property owned by a corporation, limited liability company, partnership, or trust, within which entity the licensee holds an ownership interest as an owner, trustee, partner, or officer, or in another beneficiary capacity.

I reduced my responsibility to only taxes/insurance while the tenant buyer does the maintenance, pays utilities and makes monthly payments to me. 

Long term rental numbers are hard to get cash flow with added in reserves for maintenance, cap ex, and vacancy.

You must report rental income on Schedule E and can deduct rental expenses like repairs, maintenance, property taxes, mortgage interest (allocated between personal and rental use), and depreciation for the rented portion.

You should have ample reserves and make sure the house is not a money pit from the maintenance perspective. 

Taxes have to be paid, so does insurance, what about maintenance? 

Your maintenance budget should be 10% * $24,000 = $2,400 Make the tenant happy!

So I will not be using RentRedi and am still looking for a better solution to manage all the pieces from rent collection to messaging to maintenance and tenant tracking.