My new property manager (PM) is now involved, and I’m hopeful this will be resolved soon.Over the past year, I've encountered numerous issues with this company.

If you have other ways to make money solving this problem, so that PassivePockets has a way to endure, that resolves this conflict, please let me know.

In many cases, it’s possible to address the issues and enjoy passive rental income again.However, selling may be the best option if the problems seem long-term or too costly to resolve.5.

They found that involving a mediator helped open lines of communication and resolve the issue amicably.Remember, every challenge is an opportunity to learn and grow in your real estate journey.

I only had one issue which was probably my fault...I duplicated the rent due somehow the first month, but was able to resolve that quickly. 

Example - Answering critical questionsYou must answer critical questions from guests in accordance with the timeline below:5+ days pre-stay: answer within 24 hours2 - 4 days pre-stay: answer within 12 hoursOn the guest’s check-in day and during their stay: answer within 1 hour (for messages received between 8 am and 9 pm in the property’s time zone).Examples of critical questions include; access instructions, arrival concerns, missing or broken key amenities, health and safety concerns, property location, outages, weapons, accessibility, and service animals.Note: You must provide a resolution to the specific issue or inform the guest when it will be resolved.

While it’s frustrating that the tenant is still there and not paying, turning off utilities could complicate the situation and potentially lead to legal consequences for your "friend".In the meantime, document everything (the tenant’s non-payment, the lease terms regarding utilities, and their attempts to resolve the issue) to present in court, which may help recover the outstanding balance later.

Worst case you will need to seek a judgement if the situation can't be resolved otherwise. 

No lis pendens is filed till this day.I am considering just renting it till the issues are resolved - at least I can get some money back this way.Thanks for your feedback.

All the while the (often poor elderly mark) stops taking actions to exit the situation they’re in because they think it’s resolved.