I would suggest you include repairs/maintenance, utilities, turnover, and vacancy in your monthly expense to truly estimate your cash flow per month per unit.

Common fees will include a set-up fee, a leasing fee for each turnover or a lease renewal fee, marking up maintenance, retaining late fees, and more.

As I can't quite tell if the cleaner did not fully restock (I ask the cleaners to be generous with the restock), I'm leaning toward covering all the extra charges ($300 worth if I include the extra time our hot tub maintenance person had to put in to restore the tub/water) but leaving them a 3-star review, knowing they may push back in their comments. 

Vincent, Yes - you can do this 100% most of the time when someone utilizes a hard money or bridge loan it’s because they intend to do some deferred maintenance or repairs on the property.

The maintenance and variable costs you referenced above would not fall under closing expenses in the above sentence.

Good Afternoon, Wondering if anyone could speak to maintenance costs on multi family properties in the great Portland market. 

All you need is a single place to track tenant information, payment history, maintenance, and a few other things.

This creates two loan payments ($100,000 of equity and $300,000 on the new mortgage).Key NumbersHome Equity Loan Interest Rate: 6%Mortgage Interest Rate: 7%Rental Income: $3,000 per monthExpenses (management, taxes, insurance, maintenance): $800 per monthIncome and ExpensesMonthly Rental Income: $3,000Monthly Expenses: $800Monthly Mortgage Payment: $2,000ExplanationThe investor earns $3,000 in rent each month.They pay $2,000 on the investment property mortgage and $800 on other expenses.This leaves $200 profit each month or $2,400 per year.However, you have to pay $6,000 interest on the equity borrowed.This leaves you with an annual loss of $3,600.This example shows that while the rental property generates positive monthly income, the interest cost of borrowing the initial $100,000 results in an overall annual loss.

Unfortunately, some tenants may exaggerate to try to speed up maintenance requests.

For example an uber driver will have things like fuel, vehicle maintenance etc which could be several thousand per year!