If not, I understand why the lawyer said to refund the gray area stuff, again, around here on something that sounds like wear and tear without documented visual evidence of before and after, the judge will side with the tenant.The other thing, you can spend thousands to defend yourself, win, and perhaps win a judgement against her for your legal fees, but if she has no money you may never collect on that judgement.

PROBLEM: The house has visual evidence of both step cracking and some bowing on two exterior walls.

Good, good, now you've got the visual....Let's go ahead and leave your cell phone in the car because it's not going to work. 

Visualization has helped me:1.

I take note of any issues with the home along with pictures (since I may forget and visuals help). 

And that my tenant is a young person with lots of options ...He just signed a lease at a lux high rise building near Van Ness...he was paying me $3700 at my 2/2, which means he is only paying $2000 for his part, and roommate pays $1700.... he is now paying $3800 on his own at his new lux apt...

This is more visual than anything.

Anyone have some ideas or visual examples for how to make a cabin with plastered walls look more rustic? 

I do not have a floor plan handy, but I think with that it is fairly easy to visualize. 

This will do two things - It lets them capture the dream visually.