I often wonder if the repairman is objective since ours also sells used appliances.  

If I don't trust the tenant, I arrange for a family member to accept tenant calls when I'm on vacation, and they will make the decision to call a repairman or whether it can wait until I return.  

You are like a repair man and the methods you use are your tools you use to fix up deals.

Repair man originally fixed it for $125.

If not you will rely on a property manager and there network of service people.Some electricians want to charge a 100 fee for installing a wall socket plug with a service call.You can do it yourself for about 50 cents in parts if you have the knowledge.So repairs and what they cost will depend on how you intend to manage and repair the property (yourself,hiring a handyman,or hiring a skilled trade for that job,or have an onsite maintenance repair man).Since your property is small hopefully there will not be too many repairs issues.Don't fool yourself that since it is newer the property doesn't have problems.I watch Mike Holmes and he goes in property after property with many being just a few year sold and finds tons of problems sometimes costing tens of thousands of dollars or more in repairs to get it fixed right.Many builders will cut corners or hire subs for certain jobs and be unaware of the problems and things that were not done correctly.

I walked the property and met her and her family which was very uncomfortable i posed as the repair man.

He doesn't want to be a bill collector and a repairman.

If I don't feel confident to diagnose the issue, I call a repair man and then send the owner the bill if its tenants fault.

I.E. when something breaks and needs repairs you can't tell the repair man to defer his payment to when tenant start paying rent again.

They said “sure thing...you’re on our list and you’ll have your tub in May.”Well he joined our program, and within 48 hours, our repairman had his hot tub going.So...how much did the self manager save in the two months that he couldn’t get his hot tub fixed?