I like semi-custom, solid wood, shaker style with soft close.  

Under promising and over-delivering is the keystone of this company and is why they have so many repeat customers. 

While colleges are a great economic driver for a given area (and therefore a good considerations), too often, new storage investors think that students are a great customer...and they are but only from May to August so basing a year round business solely on a seasonal customer can get you in trouble.  

Do you have any recommended companies you have had good experience with that also provide great customer service?

When I moved to my new home last February, there were some things that got dinged, including the custom built spiral staircase.The moving company repaired the things they could and send a contractor for the rest.I'd just ask them how they intend to make it right.  

I think there's a fundamental problem with that pay-per-lead approach for us the consumers, I want a contractor that's good and can be recommend by previous customers, not a contractor that spends the most dollars to show up first place on my screen.

I believe all organizations should offer their customers the ability to speak with someone live, even if it's via chat, instead of only emailing.

I think the old sales saying is true, it usually takes 6 to 8 touches to get a sale (or a customer).

There have been some complaints  from investors on the administration side  alleging: improper reporting of tax information, lack of updates on problem investments and  other customer service issues.  

A few that  I am talking to right now are former customers (I am in construction and have lots of customers who are high net worth individuals AND have an established friendship/trusting relationship with.